Yesterday, Australia’s Herald Sun ran a story announcing that an “iPad generation of children and teenagers” is at risk of repetitive strain injuries to thumbs, according to chiropractors.
Just a few days before, the New York Times reported an explosion at an iPad factory in southwest China that killed two people and injured a dozen more.
People are dying so we may have the privilege of playing “Words with Friends” until our thumbs are exhausted. What a wonderful world.
For decades, Apple has kept information about its manufacturing process far from the reach of public hands. It’s been acknowledged that the company outsources massive amounts of jobs to China, but few outsiders have actually stepped foot in those factories for a glimpse of working conditions.
In a recent episode of NPR’s “This American Life,” host Mike Daisey visited an Apple factory in Shenzhen, China, with 34,000 workers, many of whom were mere teenagers. One worker died at the factory after clocking in a 34-hour shift.
While deaths are not the daily norm, brutal labor environments are. According to the New York Times, excessive overtime, crowded spaces and swollen joints from long periods of standing are part of the job description. Just two years ago, 137 workers at a factory in eastern China were injured after being ordered to use a toxic chemical to clean iPhone screens.
Reports of these conditions come as a shock to many of us who have remained loyal to Apple products since our iPod Mini days. It clashes with the wholesome corporation’s image, best upheld by Steve Jobs himself.
When his self-titled biography became a best-seller and shrines were erected across the globe following his death last October, it became abundantly clear that much of the world had fallen for more than just the Apple CEO’s vision: they loved him, too.
“When I hire somebody really senior, competence is the ante,” Jobs once said. “They have to be really smart. But the real issue for me is, are they going to fall in love with Apple? Because if they fall in love with Apple, everything else will take care of itself. They’ll want to do what’s best for Apple, not what’s best for them, what’s best for Steve, or anybody else.”
Apple executives have known about the exploitation of workers in their factories, but say their desire to improve working conditions conflicts with supplier relationships and fast production. According to the New York Times, this past quarter was Apple’s most lucrative yet, with $13.06 billion in profits on $46.3 billion in sales – a number that could have been even higher, executives said, if overseas factories had been able to produce more.
Though it’s the goal of every corporation to make the most money possible, Apple seemed to stand primarily for quality. Doing “what’s best for Apple,” consumers were led to think, certainly meant the use of non-toxic cleaners and eight-hour shifts. Doing “what’s best for Apple,” we thought, meant preserving life in a number of ways: Both for the Apple consumers – who store their photos and documents on their devices – and, in a more literal sense, for the people who manufacture them.
Over the weekend, I heard Suzanne Rosenblatt speak in Milwaukee. She’s been performing her poem “Government of the Corp, By the Corp, For the Corp” for years, but its last line is particularly resonant concerning Apple and similar problems.
“Blame the corps, the corps, the corporations, the greedy rogues with the bottom line,” she says, “who ignore the corpse, the corpse, the corpses left behind.”
rodgersgroupie • Feb 23, 2012 at 3:32 pm
Both commenters seem to take it as fact that almost everything we buy comes from China. If 3% is everything then they are correct. If 3% is 3% they are wrong; that’s the percent of Americans’ personal spending that goes to China each year (source: San Fran federal reserve).
What this article fails to describe is the rural poverty Chinese factory workers left – voluntarily – in order to take factory jobs. As deplorable as these conditions can be, no country has ever left the ranks of third world without the growing pains associated with industrialization. I’m not saying we should ignore the human costs, but that we should consider them as a whole. The fact that China’s industrialization has literally lifted hundreds of millions of peasants out of dire poverty is worth mention.
Maria Tsikalas • Feb 15, 2012 at 6:44 am
I agree with Scott that this is how most of our stuff is made, which is something of which we should all be conscious when we buy anything. But I think the difference with Apple isn’t so much that we all want to “see the mighty fall.” Apple is an icon. It is one of the hugest companies in the world because WE all buy its stuff. And when we learn of these types of atrocities, we realize just how many of us share culpability for them, and for those atrocities specifically, in the very fact that we participated in the demand of the product. That makes us uncomfortable, as it should. It is something that is happening on a much larger scale at a company like Apple or Nike than at other companies whose products we also buy.
Yes, you could argue that consumers are all perfectly capable of tracking our packages to see Shenzhen, China as the shipping location. But realistically, how many busy moms and dads whose kids are begging for an iPod or iPad for Christmas will track the packaging to see where it comes from, or if they do, will still deny their kids that one wish when it is financially possible to provide it? How many college students – even those of us who try to be knowledgeable and engaged in such issues – will choose a PC over a Mac after seeing where the Mac ships from, when they believe Macs will do the job better?
Is it naive for consumers to assume that a brilliant, innovative, “our-generation” company like Apple would employ fair labor practices? Perhaps. Is it unreasonable to hope for a society in which we CAN assume this? I don’t think so.
“With great power comes great responsibility.”
Imagine, if Apple leads the way for raising awareness of this kind of injustice and for creating better working conditions, and it does so in the eye of the public, it has the potential to spread like wildfire, other companies can follow suit, and the issue can perhaps become one as “trendy”as the “green/eco-friendly” movement.
(There’s a petition on Change[dot]org for anyone to sign to keep Apple accountable for their labor practices and their transparency processes if anyone is so inclined to sign it.)
Scott • Jan 31, 2012 at 11:28 am
True, true. But there’s something else bothering me about this blog post and others like it. I think it’s that it isn’t primarily an Apple story but it’s being treated as if it were one. That is, it’s not the story of how your iPad is made–it’s the story of how ALL your stuff is made. Everything from your appliances to your clothes to your electronics, to your household furnishings. Everyone loves to see the mighty fall and it’s attention-getting when a beloved company is found to be doing wrong. But let’s not kid ourselves. Just about everything we own is made in China by people who work in very poor conditions.
Also, I’m not sure it’s true that Apple has kept its manufacturing partners a secret. Most of the thriving online Apple rumor mill is fueled by reports from their known manufacturing partners and Asian electronics manufacturing trade publications. Has been for many years. To say nothing of the fact that everything you buy from Apple’s online store clearly ships from Shenzhen, China. Anyone who tracks their packages can see that.